Privacy and Data Protection Policy
1. Who We Are
This website is operated by Weston-super-Mare Town Council. We are committed to protecting your personal data and respecting your privacy in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. What Data We Collect
We may collect and store the following personal information:
• Your name and email address (when subscribing to our mailing list)
• Information you provide when filling in forms on this website
• Usage data (e.g. page views, time spent on the site), collected via cookies
We do not collect sensitive personal data unless explicitly stated and consented to.
3. How We Use Your Data
Your data is used to:
• Send you information you have requested or subscribed to
• Notify you of updates, events, or services we believe may interest you (only if you’ve opted in)
• Monitor and improve website performance and usability
You can unsubscribe from our mailing list at any time by clicking the link in the footer of our emails or contacting us directly.
4. Legal Basis for Processing
We process your data:
• With your consent (for mailing list subscriptions)
• In our legitimate interests (e.g. improving services and communication)
• To comply with legal obligations
5. Data Storage and Security
Email addresses collected are securely stored by Weston-super-Mare Town Council using HubSpot, our email marketing and CRM platform.
HubSpot is certified under international security standards including ISO 27001, SOC 2 Type II, and GDPR compliance. It provides data encryption, access controls, and regular audits to protect stored data.
Data is not transferred internationally.
6. How Long We Keep Your Data
We retain personal data only as long as necessary for the purpose it was collected. Mailing list data is stored until you unsubscribe or request deletion.
7. Your Rights
You have the right to:
• Request access to the personal data we hold about you
• Ask for your data to be corrected or deleted
• Withdraw your consent at any time
• Object to or restrict certain types of processing
• Lodge a complaint with the Information Commissioner's Office (ICO)
To make a request or ask a question about your data, please contact:
📧 wsmcomms@wsm-tc.gov.uk
8. Cookies
We use cookies to analyse website traffic and improve your browsing experience. Cookies do not contain personally identifiable information.
