Terms and Conditions

1. About This Website

The What's on WsM website is operated by Weston-super-Mare Town Council (referred to throughout as "the Council"). By accessing or using this website, you agree to be bound by the terms and conditions outlined below.

These terms incorporate our Data Protection Policy, which together govern how your personal data is handled and how cookies are used.

If you do not agree to these terms in full, please do not use this website.


2. Changes to the Website and Terms

The Council may update or change any part of the What's on WsM website, including these Terms and Conditions, at any time without prior notice.

Continued use of the website after changes are posted will be deemed acceptance of the revised terms.


3. Acceptable Use

You agree to use this website only for lawful purposes. You must not:

• Use the site in any way that causes damage or disruption to the website, server, or other users

• Upload or share any material that is offensive, defamatory, obscene, discriminatory, or in breach of intellectual property rights

• Introduce viruses, malware, or harmful code

The Council reserves the right to suspend or terminate access if these terms are violated.


4. Accuracy and Disclaimer

The content on this website is provided for general information only. While we aim to keep it accurate and up to date, Weston-super-Mare Town Council makes no guarantees and accepts no liability for any inaccuracies, omissions, or errors.

Prices, event listings, and third-party services are subject to change and should be confirmed directly with the provider.

Use of the website and its content is at your own risk. The Council is not liable for any loss or damage resulting from the use of, or reliance on, any information or content found on the site.


5. External Links

This website may include links to third-party websites for your convenience. Weston-super-Mare Town Council does not control these websites and is not responsible for their content, services, or privacy practices.

Inclusion of a link does not imply endorsement by the Council.


6. Intellectual Property

Unless otherwise stated, all content on this website (including text, images, logos, and graphics) is the property of Weston-super-Mare Town Council or licensed third parties.

You may:

• View and print pages for personal, non-commercial use

• Share content with proper attribution

You may not:

• Copy, reproduce, republish, or distribute content for commercial purposes without written permission

• Use any trademarks or logos without consent


7. Data Protection and Privacy

Weston-super-Mare Town Council is the data controller for all personal data collected through this website.

We collect only the data necessary to provide services, respond to enquiries, and send you information you have opted in to receive.

All email addresses collected are securely stored and managed by the Council using HubSpot, a GDPR-compliant platform with industry-standard data security. No data is transferred internationally.

You can unsubscribe from our mailing list at any time, and may request deletion of your data by contacting wsmcomms@wsm-tc.gov.uk.

Please refer to our Data Protection Policy for full details.


8. Termination of Use

The Council reserves the right to restrict or terminate access to the website at any time, without notice, for any reason including misuse or breach of these terms.


9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England.


10. Customer Charter

At What's on WsM, we are committed to providing excellent service and clear communication. If you are unhappy with any part of your experience, we encourage you to let us know so we can improve.

You can contact us at wsmcomms@wsm-tc.gov.uk. We aim to respond to all concerns within 7 working days. If it takes longer, we will keep you informed of our progress.